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As we constantly strive to improve all aspects of our business, we would really appreciate your comments. Please complete this Customer Feedback form - it should only take you a few seconds and it is completely anonymous.
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RE: Our Information Pages:
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Have your Ordered products from us before?
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Did you use the Nutritional Info. links found at the top of most product pages?
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If you did, were they useful?
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How informative is our web site?
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Did you find what you were looking for?
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- How did you find our web site? (e.g. via a search engine, friends referral, magazine article etc.)
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- If via a Search Engine, what did you type for the search? (e.g. herbal supplements, weight loss products etc.)
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RE: Our Products:
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Were you able to see and hear our website host, Merlin (he appears on some product pages but is not visible in all browsers) ?
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If Merlin did appear on some web pages to you, how did you find his presence?
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Are the Product pages informative enough? (By Law, we are not allowed to supply more information as supplements are them considered drugs - yes, we know it is pathetic!)
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How did you find our Product prices? (Taking into account how concentrated & complex most of our product formulations are).
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Were you looking for a specific product or product type?
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Did you find a product or product type that you were looking for?
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If you didn't find it, what were you looking for?
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Did you read the Customer Comments Pages?
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Did you read the External Ingredients Information Links on ingredients (found at the bottom of most product pages)?
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Which other supplements do you normally use?
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How often do you use supplements?
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- We know this is a difficult question: Is there any particular reason(s) why you chose to buy our products over our competitors?
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RE: Placing an Order:
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Are our Ordering Options easy to follow?
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Is our Shopping Cart easy to navigate & to place an order?
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If not, how can we make it simpler for you?
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RE: Our Web Site:
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Did all our pages show up correctly in your browser?
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Which Internet Browser are you using?
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Is our web site design pleasing to the eye?
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Is our web site easy to navigate?
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How fast do our pages load up?
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In your opinion, how can we improve our web site / web page design?
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Would you recommend us to others?
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Any other comments or suggestions you wish to make. (we are trying to make our site as user friendly as possible)
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